FAQ

For Customized Pins Delivery Services

What’s included in the customized pin package?

Each package includes custom-designed Pinterest pins tailored to your shop, plus SEO-friendly titles, descriptions, and keyword suggestions. Board name recommendations are also included to help keep your content organized and searchable.

All files are delivered ready for you to upload to your Pinterest account.

Do I need a Pinterest account?

Yes. You’ll need a Pinterest Business account to upload your pins. If you don’t have one yet, you can create one for free before getting started.

What do you need from me?

After purchasing one of the UpwardPins packages, you’ll be redirected to a Thank You page with a short client form. The form collects everything needed to begin:

  • Your shop link (Etsy/Shopify or website)
  • Pinterest Business ID (if available)
  • Brand basics (logo, colors, fonts if you have them)
  • Bestsellers or products you’d like prioritized

This helps ensure your pins match your brand and products.

How are the pins delivered?

Final pin files are delivered in image format, ready for you to upload and schedule inside your Pinterest account. SEO-ready titles and descriptions are included in an easy copy-and-paste format.

How fast is delivery?

Delivery timelines start after the client form is submitted and all required details/assets are received.

  • One-time (15 pins): delivered in 2–3 business days
  • One-time (30 pins): delivered in 3–5 business days
  • Subscription (30 pins/month): delivered in 3–5 business days per monthly set
  • Subscription (60 pins/month): delivered in 5–7 business days per monthly set

Batch options (subscription):
Each batch includes 15 pins. Subscription clients can choose to receive pins:

  • All at once (monthly), or
  • Bi-weekly (15 pins per batch)

For 60 pins/month, weekly batches (15 pins per batch) are also available as an option.

The exact schedule for future delivery dates will be confirmed with the first batch.

For Monthly Posting Services

Do I need a Pinterest account already?

Yes—your account stays under your ownership. Once you add me as a manager/admin, I can upload and schedule.

How does the process work after I sign up for Pinterest?

After you create your Pinterest Business account, you will receive a unique Business ID.

You can find your Business ID under your account name inside your Pinterest Business dashboard.

After purchasing one of the UpwardPins packages, you’ll be redirected to a Thank You page with a short client form.

The form collects everything needed to begin, including your Pinterest Business ID, shop link (Etsy/Shopify), brand basics, and any preferred design direction.
UpwardPins will then send an access request through Pinterest Business Manager. Once access is approved, pin creation and scheduling begin.

Will Upward Pins have full control of my Pinterest account?

You keep full ownership of your Pinterest account and business assets. UpwardPins only receives permission-based access through Pinterest Business Manager and never asks for your password.

What’s included in the monthly posting services?

Monthly posting includes custom-designed Pinterest pins tailored to your shop, plus SEO-friendly titles, descriptions, and keyword suggestions. Keyword-optimized board setup and organization are also included to keep your content clear and searchable.

Pins are uploaded and scheduled in consistent batches, so you can fully hand off Pinterest and stay active without handling the posting yourself.

How fast is delivery?

The first batch is typically scheduled within 2-3 business days after account access is approved.

After that, pins are posted in smaller batches to keep your account active and consistent. You’ll receive the posting schedule in advance, including the dates your batches will be posted.

30 pins/month: Choice of all at once (monthly) or bi-weekly (15 pins per batch)

60 pins/month: Choice of all at once (monthly), bi-weekly (15 pins per batch), or weekly (15 pins per batch)

Images & Content

Do you use my product photos?

Yes. Pins are typically designed using your existing product listing photos to keep the visuals authentic and consistent with your shop.

If preferred images are available, a Google Drive or Dropbox link can be shared. When appropriate, licensed stock imagery (including Canva elements) may be used as background or supporting visuals while keeping the product as the focus.

Do you work with all niches?

Ideal for Etsy/Shopify shops (physical products or digital printables) and content-based brands such as coaching/training, recipes, and travel itinerary blogs. Orders involving restricted or policy-sensitive content may be declined.

Results & Expectations

Will pin activity increase my sales or followers?

Pinterest results vary and often take time. Consistent posting and SEO-friendly organization can support long-term visibility and discovery, but results depend on many factors outside UpwardPins’ control (competition, seasonality, product appeal, pricing, and Pinterest algorithm changes).

UpwardPins does not guarantee specific increases in sales, traffic, or followers.

Revisions

How many revisions do I get?

Each batch includes one revision round (one consolidated list of minor edits).

Minor edits may include text tweaks, small layout adjustments, color refinements, or swapping a product photo.

Major redesigns, new creative directions after approval, or additional revision rounds may incur additional fees.

Billing & Subscription

How do I cancel my subscription?

Subscriptions can be canceled anytime through the Stripe customer account (link included in the Stripe receipt email). You can manage or cancel your subscription directly in Stripe.

Cancellation stops future billing. The current billing period remains active, and cancellation applies to the next scheduled billing date.

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